The Retreat at Soaring Eagle - Mt Pleasant

The Retreat at Soaring Eagle is a renowned Hotel & Casino located at 1936 S Summerton Rd, Mt Pleasant, MI 48858, United States. Situated in the beautiful city of Mt Pleasant, Michigan, USA, this establishment offers a wide range of services to cater to the needs of its guests.

With a remarkable score of 45020 out of 5 based on the reviews of 101 satisfied customers, The Retreat at Soaring Eagle is a popular choice for those seeking a memorable casino experience. Visitors are drawn to the casino's vibrant atmosphere and thrilling games, providing endless entertainment for both seasoned players and beginners.

However, it is important to note that The Retreat at Soaring Eagle also offers a separate accommodation option known as The Retreat. While it may be a more affordable choice, it is distinct from the waterpark area. It is advisable to inquire about room availability in both areas before making a reservation.

Upon their recent visit, a guest reported some concerns regarding their stay at The Retreat. They mentioned encountering stained beds, an unpleasant odor in the room, and an unfortunate presence of bugs throughout their accommodations. Despite their attempts to address these issues with the hotel, they were met with difficulties in obtaining a satisfactory resolution.

The Retreat at Soaring Eagle acknowledges that there may be instances of staining on beds due to rough water, but they assure guests that spillage is not the cause. Additionally, they regret the inconvenience caused by the lack of available rooms at the time of the guest's inquiry.

The guest expressed disappointment in the lack of response from upper management, despite reaching out to them via email. The hotel is committed to addressing such concerns promptly and ensuring the satisfaction of all their guests.

While the guest's experience may not have been ideal, The Retreat at Soaring Eagle encourages individuals to contact them through their website at https://www.retreatatsoaringeagle.com/ for any inquiries or concerns. They also provide a map for easy navigation to the Hotel & Casino, which can be found here.

Despite the mentioned issues, The Retreat at Soaring Eagle remains a popular destination for those seeking a thrilling casino experience and comfortable accommodations. It is advisable to contact the hotel directly to ensure a seamless and enjoyable stay.