Evangeline Downs Hotel, Ascend Hotel Collection - Opelousas

Evangeline Downs Hotel, Ascend Hotel Collection is a premier Hotel & Casino located at 2235 Creswell Ln Lot B, Opelousas, LA 70570, United States, in the beautiful city of Opelousas, Louisiana, USA. This establishment offers a range of services to cater to the needs of its guests.

With a score of 4.4930 out of 5 based on 428 customer ratings, Evangeline Downs Hotel has been highly praised by its visitors. For example, one satisfied guest said, "Stayed here for our annual FAMILY REUNION in July 2023. We use this hotel EVERY YEAR." Such positive feedback reflects the hotel's commitment to providing a memorable experience for its guests.

While every effort is made to ensure guest satisfaction, we understand that occasional issues may arise. In one instance, a guest mentioned a smoke odor in their room, despite being assigned a smoke-free room. The guest's concern for their grandbaby's asthma prompted them to request a room change. Although the front desk was unable to accommodate their request, maintenance attempted to address the issue by activating the ventilation system. We apologize for any inconvenience caused and will strive to improve our smoke-free policy to prevent such occurrences in the future.

Evangeline Downs Hotel boasts a welcoming exterior that invites guests to relax and enjoy their stay. However, some guests have reported issues with the interior, particularly with the condition of the rooms. We appreciate this feedback and are committed to addressing these concerns. Plans are underway to renovate each room, floor by floor, to ensure a comfortable and enjoyable experience for all guests.

For those seeking entertainment, Evangeline Downs Hotel offers a casino experience. While it is important to note that some guests have reported a strong smoke odor within the casino area, we are actively working to improve the air quality and create a more pleasant environment for all visitors. We appreciate your understanding and encourage you to consider this aspect when planning your visit.

If you are looking for a casino near your location, Evangeline Downs Hotel, Ascend Hotel Collection is a great choice. Despite some areas for improvement, the hotel strives to provide a positive and enjoyable experience for its guests. We recommend contacting Evangeline Downs Hotel through their website at https://www.choicehotels.com/louisiana/opelousas/ascend-hotels/la252?mc=llgoxxpx or clicking here to find out how to get to the Hotel & Casino on the map.